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Customer Service

We strive to process orders as quickly as possible, and also to provide the best experience to our customers. Sometimes, it doesn’t work out that way. Please use the form if you have any inquiries about your order. All fields are required.

Points to note before you send us an inquiry:

Our products are made to order to minimize warehousing costs, and shipped worldwide directly from our manufacturing facility in China. Our typical order fulfillment takes about 7-10 business days.

Due to the global pandemic, working and shipping restrictions have caused our fulfillment to take longer. Some may find that their orders now take about 2-3 weeks. This is beyond our internal control as we strive to keep all workers safe and healthy. Future orders should be made with this timeline in mind. More about this can found in our blog entry here.

We thank you for your patience and understanding.

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